Shipping & Return Policy
We ship within the USA & US military addresses.
Phone & online purchases accept Visa or Mastercard.
Mail order purchases accept personal check or bank issued money order.
Orders ship in a white cardboard mailing box without reference to the contents or company. The invoice is inside the box. The shipping method is very discreet; not even the delivery person will know what is inside the box.
Shipping & handling charge starts at $6.93.
We ship with UPS or USPS.
Shipping options:
Ground shipping: 3-5 business days
3 Day shipping: 3 business days
Overnight shipping: 2 business days
Ground shipping via USPS is the only option available for Military Bases, PO boxes, Hawaii & Alaska.
Transactions require the correct billing address. We can not process an order where the billing address entered does not match the cardholder's address. If the address verification does not match, a notice explains why the order did not complete. Please note we never share or distribute billing or shipping information with anyone else. Address verification is an electronic process. Please view the privacy policy for further details.
For privacy, credit card billing is from: "Legend Sales 856-382-0628"
A confirmation email gets sent automatically after submitting an order. If it is not visible in the inbox, please check the bulk/spam bin. Please note we never share of distribute email addresses with anyone else.
If an item is out of stock, email notification offers the option to wait or cancel the order/item.
Undeliverable Packages
Please verify the shipping address is correct. In the event a shipment returns due to an incorrect address, only the subtotal refunds back to the card. We cannot refund the shipping charge as it is simply a fee that we pass along to customers.Return Policy
For sanitary reasons we do not allow returns or exchanges, all sales are final.
Anything that leaves the warehouse is considered used and cannot be resold.
A 30 day manufacturer's warranty covers all penis pumps & constriction rings.
In event of a defective item we will issue a replacment.
If the pump does not work:
Did you use lubricant?
Did you trim pubic hair?
Did you wear a ring?
A penis pump may not work properly without lubricant on the sleeve or without trimming pubic hair at the base of the shaft. Most men with ED will loose the erection if they do not wear a ring. Please be sure to try these 3 things before returning.